In September 2014, JumpShift invited me to speak at the 2014 Continuous Improvement Forum in Auckland . I shared my insights on designing corporate training of Continuous Improvement Tools.

The presentation that I gave has a simple-yet-powerful approach to the development of training around Continuous Improvement Tools -and any type of training for that matter.

Specifically, in the image below (from the slide deck) you can learn how to differentiate “Training” from “Performance Support”. This distinction alone can save you invaluable time and money in the development of your workforce training materials.






Please contact me if you’d like to develop training with this modalities in mind.


Do you have an extra five minutes? You can view the full slide deck here: